We aim to extend genuine hospitality to all guests and visitors of our hotel. The Pierre is committed to ensuring accessibility for all persons with disabilities. The property is ADA compliant in accordance with the pre-1991 construction statutes of the ADA (Department of Justice ADA Title III Regulation 28CFR Part 36, 1991).

If you do encounter problems learning about our hotel or booking a stay, we encourage you to contact us by telephone or email.

We aim to extend genuine hospitality to all guests and visitors of our hotel. The Pierre is committed to ensuring accessibility for all persons with disabilities. The property is ADA compliant in accordance with the pre-1991 construction statutes of the ADA (Department of Justice ADA Title III Regulation 28CFR Part 36, 1991).

The following is an overview of our on-site accessibility features:

The building main entrance door provides a 32 inch” clear opening width.

The route to the registration desk is unobstructed and accessible from the main entrance, elevator and guest rooms. Hotel staff provide equivalent facilitation to guests who use wheelchairs and others that are unable to reach the high counter at the elevator.

Accessible suites and all accommodations can be reached via an unobstructed route from the registration desk, by taking the elevator.

The elevator doors provide a 32 inch” opening. There is an unobstructed route from the entrance door and the registration desk to the elevators. In addition, the hotel features full time elevator operators as a guest service.

Standard Suite entrance and bathroom doors provide a clear opening width of 31 inches”.

The hotel has 8 accessible rooms and suites. These rooms are held for guests with mobility impairments, including guests who use wheelchairs.

ACCESSIBLE ROOMS AND SUITE FEATURES:

Accessible rooms and suites have entrance doors and bathroom doors that provide a clear opening width of greater than 32 inches”.

- Roll in shower, transfer shower or bathtub

- Grab bars at toilet and bathing fixtures

- Sinks that allow a wheelchair to make a forward approach

- Flashing light for alarm

- TTY capabilities 

- Lowered safety box 

- Communication features

To reserve an accessible suite please call 212-838-8000 or email thepierreresv.ny@tajhotels.com for assistance. Our reservation specialists will be pleased to assist you.

• The Pierre has a separate desk that is ADA compliant in the lobby that is used by concierge and front desk.
• The entrance doors to the Perrine Restaurant and 2E Bar & Lounge are accessible with a width greater than 32”. There is an unobstructed route to the Restaurant & Lounge from the main entrance, registration desk and guest rooms.
• The Fitness Center entrance door is accessible with a width greater than 32”. There is an unobstructed route to the Fitness Center from the main entrance, registration desk and guest rooms.
• The Business Center entrance door is accessible, with a width greater than 32”. There is an unobstructed route to the Business Center from the main entrance, registration desk and guest rooms.
• The MOD (Manager On Duty) office entrance door width is less than 32”. However, guests who use wheelchairs will be attended by staff in an alternative location.
• The property is equipped with visual smoke detectors for the hearing impaired. Staff is available to assist the sight impaired.

Service animals are welcome at The Pierre, A Taj Hotel.